Your Adagio® hair tools have been manufactured to the highest quality standards. When used properly, they will provide effective and reliable results. Adagio® backs a tools with a one year warranty covering any breakage, failure to heat, or other malfunction due to design or manufacturing detect. This warranty does not apply to problems which are the result of misuse or normal wear and tear.
To register your warranty, please choose options below:
To redeem your warranty, please click the link below:
*Service fee’s apply
If your hair tool has malfunctioned more than thirty (30) days from the original date of purchase, you may redeem your warranty online via Internet Upload.
Please file only one (1) claim per hair tool. Warranty purchases that are invalid or fraudulent will NOT be processed or refunded.
All warranty items are shipped WITHOUT a box. If your original product has been discontinued, we will replace your item with a newer model (if available) or a newer item.
Warranty orders that are returned to us due to an incorrect or invalid address can be reshipped at the customer's expense, otherwise, the warranty order will be voided.
Adagio California cannot guarantee the quality of products sold by unauthorized retailers, including unauthorized sellers on eBay, Mercari, Overstock.com, etc. and thus we are unable to offer warranty coverage for items purchased through said retailers. Please contact us prior to purchasing an Adagio California product from a third-party website in order to verify the retailer as an authorized or unauthorized retailer. This communication is to serve as notice to our customers, partners, and trusted retailers that we are aware of the presence of counterfeit Adagio California products or unauthorized retailers and are actively working to address this issue.
Warranty service fees are non-refundable.